Contractor Support Services
We’re more than just our products; we’re your partner to help you succeed.
High-quality products. Best-in-class service. Full support to grow your business. That’s what you get when you work with Archatrak.
Whether you want to learn more about porcelain pavers, need more information about on-grade or elevated applications, or are starting a new project – we’ve got the tools and resources you need to get underway and deliver for your clients.
The Archatrak Advantage:
Unmatched Support
We’re dedicated to offering the
best customer service and support in the industry. Our knowledgeable team provides on-demand service whenever you need it to ensure your projects proceed just as smoothly as possible.
Direct Delivery to Site
All our products are shipped directly from either our own warehouse or from our local supply partner direct to your job site so we can confidently fulfil products order to meet the on time demands of any projects.
Ease of Installation
Our start to finish portfolio of products including porcelain pavers, Ipe wood tiles, pedestal rubber pads, FRP grating, protection plates and other accessories are all engineered to work cohesively together, saving you time, money, and effort.
Deck Building Resource Center
Find everything you need to know about building an elevated roof deck or laying porcelain pavers on-grade with our installation guides.
Download our complete installation guide here or see specific application guides on the web pages indicated below.
Contractor Sample Kits
We offer two easy ways to easily order samples and help introduce your clients to the rich colors, details, and texture porcelain pavers deliver:
Visit our Browse All Colors page to view our broad selection and order up to 4 free samples. Simply add the colors to your cart and checkout.
Order a Sample Board
Order a 13″ x 13″ sample board with up to eight colors. Visit the Browse All Colors page and email your choices to one of our paver experts. We will ship the board to you at no expense.
We also have printed brochures featuring our Travertine and Wood-look pavers that we can ship to you on request.
Take-Off Service
With our online paver and pedestal estimator, estimating the quantity of materials required for any job couldn’t be easier, no matter how complex the shape of the area! Here’s how it works.
You can either go to our online estimator, input details of your project yourself and obtain a printout immediately, or give us all the required information, we will run the program for you and promptly email the results.
On-grade Paving
The program will estimate the quantity of both full size and cut pavers required and provide you with a printout showing the locations of all pavers.
- Either upload an architectural sketch or drawing of your area to be paved or draw the area on the grid.
- Select the size of pavers you wish to use.
- Nominate either stack bond or running bond pattern.
- Select the point where the first paver will be laid and set the laying direction.
- You will immediately see the layout with this configuration.
- You can now optimize the starting point to make optimum use of the pavers.
- Go to ‘Show and save output’ where you will see a plan of the paved are and the quantity of both full size and cut pavers required
Elevated Roof Decks
For elevated deck applications, the paver and pedestal estimator will give you all the information you need in a matter of minutes. You just need to provide deck dimensions, height of the deck at any transition points, location and depth of any drainage points, the size of pavers you will use, the model of pedestals you will use and specify if any FRP grid or protection plates are needed.
After setting the point where the first paver will be laid and the laying direction, the paver and pedestal estimator will then give you:
- An estimate of the quantity of both full size and cut porcelain pavers needed
- An estimate of the quantity of pedestals of each height required.
- A plan showing where each pedestal should be located.
- stimates of the quantities of any FRP grids or metal plates (if required).